Being a travel agent is a stressful job. Agents must keep up on all new traveling information as it develops. Those working for themselves will experience tough times if they don't get enough customers. Travel agents market themselves by creating websites, belonging to travel consortiums, and networking. It also helps to specialize in a field.
Many companies use corporate travel agencies to help book traveling arrangements for their employees and VIP customers. A screw-up on the job can lead to losing the account, and can put the company in hot water. Which can put you in hot water. Not quite what you were thinking when you started looking into a trip to Hot Springs, Arkansas.