From 11:00PM PDT on Friday, July 1 until 5:00AM PDT on Saturday, July 2, the Shmoop engineering elves will be making tweaks and improvements to the site. That means Shmoop will be unavailable for use during that time. Thanks for your patience!
Jean sees her in the window of the orthopedic appliance shop just before he has his second epiphany. She is significant because she shows Jean that there is nothing to be feared from the orthopedic appliances, even if they do represent human waste, disease, and suffering.