The Lovely Bones
by Alice Sebold
Franny is Susie's "intake counselor" in the first heaven. As with Susie, her profession in life, counselor, continues into the afterlife. Franny, unlike Susie, knows the ways of the afterworld, and provides Susie with advice, support, lime cool-aid, and tells her how to get to a deeper realm of the heavenly afterworld. Like Holly she isn't involved in any plots or subplots.