| Quote #1
"Nothing is ever certain," Len Fenerman said. (2.43)
Len's phrase is comforting at first, but hollow and even cruel eight years later, when he brings them Susie's charm. It also shows his desire to maintain order in the chaos.
| Quote #2
"I'm certain there's a man in my neighborhood who knows something." (5.29)
And so Jack's frustrating and fruitless attempt to bring his daughter's killer to justice begins. He's trying to restore order to the situation. But Len Fenerman's desire to preserve order by being carefully not to accuse people without evidence wins out.
| Quote #3
A little strange, Fenerman thought, but it doesn't make the man a murderer. (5.51)
Len Fenerman is trying to be a good cop. He can't stand the idea of making a mistake, of inconveniencing an honest citizen. He's too careful.