From 11:00PM PDT on Friday, July 1 until 5:00AM PDT on Saturday, July 2, the Shmoop engineering elves will be making tweaks and improvements to the site. That means Shmoop will be unavailable for use during that time. Thanks for your patience!
Kezia is the Tulliver family maid. She is very loyal to the family and continues to serve them for a while after the family goes bankrupt. Kezia expresses her disapproval when the creditors come to repossess the furniture by cleaning vigorously.