From 11:00PM PDT on Friday, July 1 until 5:00AM PDT on Saturday, July 2, the Shmoop engineering elves will be making tweaks and improvements to the site. That means Shmoop will be unavailable for use during that time. Thanks for your patience!
This is a tough one. The story strays from a clear protagonist-antagonist relationship, because no one person steps up to be the main bad guy. However, everyone does their part in making the angel's life a living hell (is that possible for angels?), so we're going to call the community the antagonist here.