Alternative Dispute Resolution

If you're in the mob, this term includes leg breaking, awl-in-nostril-shoving, and potential sleeping-with-the-fishes-type scenarios. Outside the mob, it just means using something other than a lawsuit to figure out conflict. This technique can include things like arbitration or using a mediator to attempt to resolve a dispute. So you get more Social Network and less Goodfellas. And yes, some of these glossary terms really are what they sound like they should be about.