American Customer Satisfaction Index - ACSI

Mick Jagger's favorite economic index! He can't get no...economic index.

Though Jagger's rating is always relatively low, for the rest of us, the American Customer Satisfaction Index attempts to measure consumer attitudes in the U.S. economy about the products and services we buy from companies. It was founded in 1994 by smarty pants at the University of Michigan. It can be used to track individual firms or the health of the overall U.S. economy, at least according to the smarty pants themselves. But who are they to tell us how white our shirts should be? 'Cause we try and we try and we try and we try...