Days Sales Outstanding - DSO

Okay, this isn’t a congratulatory missive. Like…“Hey! You had a lot of sales today! Outstanding!” No. Not like that.

Days Sales Outstanding, or DSOs, is a balance sheet computation that puts in perspective how well (or rather, how quickly) you are collecting the bills you are owed for stuff you’ve sold.

Like…let’s say your company, Pulp Friction, is selling paper pulp to the newspaper industry. Gradually, week after week, month after month, quarter after quarter, your DSOs are creeping upward…from 38 days to 53 days in the course of a few years. What is going on here?

Well, if the newspaper industry were financially healthy, it would be reasonable that they would want to pay their bills on time. But clearly there is a trend here. A year goes by, and DSOs are now at 64. This is a bigger and growing problem. The industry is paying for the pulp it consumes to print on paper at a slower rate than they did before. Why?

Well, the newspaper industry is slowly going broke. And they are trying to conserve as much cash as they can by leaning on their vendors to essentially finance them so that they, ya know…die more slowly.

Key takeaway: DSOs are a relative number. That is, in a vacuum…if you just look at one number as a representation of DSOs, it doesn't mean anything. DSOs have to be taken in context of the history of the company itself and in context of whatever the industry average is.

Like...maybe the average DSO of a pulp maker is highly seasonal, and each year it ebbs and flows with the weather. Or maybe your particular pulp company was way better than the norms, and it’s just, uh...normalizing...as DSOs creep back up to the industry standard 64 days. Context.

All right, so the calculation. How do you calculate DSOs? Well, it’s this: Just accounts receivable divided by sales made on credit. And if you’re inside of a large corporation, you can assume that all sales are made on credit. It’s not like a McDonald's store, where USA Today or The Wall Street Journal walks in and hands Weyerhaeuser 14 million dollars in cash for 7,000 tons of pulp.

Think about the equation. It is volatile. And it can turn into a quote good unquote number quickly, by having your pulp selling business turn sour. Like…nobody buys from you for a long time. And everyone pays their bills. All of a sudden, you have a DSO number of like 5 because nobody owes you money in the form of your account receivable. Not a good situation either. Again, DSOs need context.

A huge DSO number can be just fine as well. All of a sudden, China, Russia, and all of Latin America buy your pulp. You suddenly have a billion dollars in accounts receivable and it’ll take you months and months and months to fulfill those orders. So your DSOs then balloon up and…look bad. Most companies would kill to have this "bad" DSO number.

So that’s it. DSOs are just a relative index of how well you are collecting your bills. Receivables over Sales. Outstanding work.

Related or Semi-related Video

Finance: What is Days Sales Outstanding?29 Views

00:00

finance a la shmoop- what is days sales outstanding? okay so this isn't a

00:08

congratulatory missive, like hey you have a lot of sales today [men in suits smile]

00:13

outstanding! no it's nothing like. that day sales outstanding or dsos is a

00:18

balance sheet computation that puts in perspective how well or rather how

00:22

quickly you are collecting the bills you are owed for stuff you have sold. like

00:28

let's say your company pulp friction is selling paper pulp to the newspaper [paper truck]

00:32

industry. gradually week after week month after month quarter after quarter your

00:37

DSOs are creeping upward from the thirty eight days to now fifty three days in

00:43

the course of a few years. well what's going on here

00:45

well if the newspaper industry were financially healthy it would be [doctor examines office building]

00:49

reasonable that they would want to pay their bills on time, but clearly there is

00:54

a trend here. another year goes by and DSOs are now at sixty four days. this is

00:59

a problem people the industry is paying for the pulpit consumes to print on

01:04

paper at a slower rate than they did before. well why well the newspaper [chart shown]

01:08

industry is slowly going broke and they're trying to conserve as much cash

01:12

as they can, by leaning on their vendors to essentially finance them so that they

01:18

you know die more slowly. key takeaway DSOs are a relative number that is in a [equation]

01:24

vacuum, if you just look at one number as a representation of DSOs it doesn't

01:29

really mean anything. dsos have to be taken in context of the

01:32

history of the company itself and in context of whatever the industry average

01:36

is. like maybe the average DSO of a pulp maker is highly seasonal, and each year at [man smiles with sunshine and rain]

01:42

ebbs and flows with the weather. or maybe your particular pulp company was way

01:46

better than the norms and it's just normalizing as DSOs creep back up to the

01:52

industry standard of 64 days. context. alright so the calculation. how do you

01:57

calculate DSO? well it's this just accounts receivable divided by sales [equation]

02:02

made on credit. and if you're inside of a large corporation you can assume that

02:06

all sales are made on credit. it's not like a McDonald's Store where a USA

02:10

Today or The Wall Street Journal walks in hands [ drive through window]

02:12

warehouser the pulp company 14 million dollars in cash for 7,000 tons of pulp.

02:17

think about the equation. its volatile. and it can turn into a quote good

02:20

unquote number quickly by having your pulp [man eats dinner]

02:24

selling business turned sour. like nobody buys from you for a long time and

02:29

everyone pays their bill .well all of a sudden you have a DSO number of like [dump truck knocks man over]

02:33

five, because nobody owes you money in the form of your account receivable. not

02:37

a good situation either again DSOs need context. a huge DSO number can be just

02:42

fine as well all of the sudden China Russia and all [world map]

02:45

of Latin America buy your pulp. you suddenly have a billion dollars in

02:50

accounts receivable and it'll take you months and months and months to fulfill

02:53

those orders. so your dsos then balloon up and look

02:57

bad, well most companies would kill to have this quote bad unquote DSO number. [man is mugged]

03:02

so that's it DSOs are just a relative index of how well you are collecting

03:06

your bills. receivables over sales that's it. outstanding work [equations]

Find other enlightening terms in Shmoop Finance Genius Bar(f)