Fair Debt Collection Practices Act
Categories: Ethics/Morals, Regulations
A federal law that doesn't allow collection agencies and collection agents to use unfair or harassing practices.
Under this law, for example, they can't call at work if you've told them not to, and they're not allowed to call in the middle of the night, among other restrictions.
We're just gonna say it: sometimes it feels like they're not following the rules.