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You'd think the people who adopt Hà's family to help get them set up in American would be major characters, but since we're stuck in the perspective of a ten-year-old for this one, these grown-ups remain pretty peripheral. It's not like Hà has to really sort anything out with them, after all—that's Mother's job. The cowboy is pretty nice and becomes close with Hà's family by the end of the story, but his wife is not, and has no compassion for the lost family. This is more or less all we know about them, though, because again, we're hanging with Hà for this read.