How we cite our quotes: Citations follow this format: (Chapter.Paragraph)
Quote #4
At the sight of Mr. Utterson, the housemaid broke into hysterical whimpering; and the cook, crying out "Bless God! it's Mr. Utterson," ran forward as if to take him in her arms. (8.19)
Although many characters are shocked and scared throughout the novel, it is the female characters who are in "hysterics."
Quote #5
Blank silence followed, no one protesting; only the maid lifted her voice and now wept loudly.
"Hold your tongue!" Poole said to her, with a ferocity of accent that testified to his own jangled nerves; and indeed, when the girl had so suddenly raised the note of her lamentation, they had all started and turned towards the inner door with faces of dreadful expectation. (8.22)
In giving voice to her fear, the maid jeopardizes everyone’s safety.